SmartDesk
Starter
Users
- Up to 5 users
Ticket Management
- Integrate and manage tickets
- Automatically assign to agents
- Apply filters for easy navigation and management
Support and Training
- Live support
- Knowledge Base Help Center
- Webinars, videos, and more
Analytics and Reporting
- Quick generation of report
- Information widgets for real-time insights
Security and Compliance
- Encryption both in transit and at rest
- Roles and permissions
- Accountability and compliance
Agent Productivity Tools
- Quick predefined responses
- Share information seamlessly
Customer Support Channels
- Multiple Support Emails for streamlined responses
- SmartBot real-time instant messaging
- Live Chat real-time instant messaging
- Knowledge Base Help Center
Customization and Integration
- White labeling Email Templated
- API integration
SmartDesk
Professional
Users
- Up to 10 users
Ticket Management
- Integrate and manage tickets
- Automatically assign to agents
- Apply filters for easy navigation and management
Support and Training
- Live support
- Knowledge Base Help Center
- Webinars, videos, and more
Analytics and Reporting
- Quick generation of report
- Information widgets for real-time insights
Security and Compliance
- Encryption both in transit and at rest
- Roles and permissions
- Accountability and compliance
Agent Productivity Tools
- Quick predefined responses
- Share information seamlessly
Customer Support Channels
- Multiple Support Emails for streamlined responses
- SmartBot real-time instant messaging
- Live Chat real-time instant messaging
- Knowledge Base Help Center
Customization and Integration
- White labeling Email Templated
- API integration
SmartDesk
Enterprise
Users
- Up to 50 users
Ticket Management
- Integrate and manage tickets
- Automatically assign to agents
- Apply filters for easy navigation and management
Support and Training
- Live support
- Knowledge Base Help Center
- Webinars, videos, and more
Analytics and Reporting
- Quick generation of report
- Information widgets for real-time insights
Security and Compliance
- Encryption both in transit and at rest
- Roles and permissions
- Accountability and compliance
Agent Productivity Tools
- Quick predefined responses
- Share information seamlessly
Customer Support Channels
- Multiple Support Emails for streamlined responses
- SmartBot real-time instant messaging
- Live Chat real-time instant messaging
- Knowledge Base Help Center
Customization and Integration
- White labeling Email Templated
- API integration
SmartDesk
Starter
Users
- Up to 5 users
Ticket Management
- Integrate and manage tickets
- Automatically assign to agents
- Apply filters for easy navigation and management
Support and Training
- Live support
- Knowledge Base Help Center
- Webinars, videos, and more
Analytics and Reporting
- Quick generation of report
- Information widgets for real-time insights
Security and Compliance
- Encryption both in transit and at rest
- Roles and permissions
- Accountability and compliance
Agent Productivity Tools
- Quick predefined responses
- Share information seamlessly
Customer Support Channels
- Multiple Support Emails for streamlined responses
- SmartBot real-time instant messaging
- Live Chat real-time instant messaging
- Knowledge Base Help Center
Customization and Integration
- White labeling Email Templated
- API integration
SmartDesk
Professional
Users
- Up to 10 users
Ticket Management
- Integrate and manage tickets
- Automatically assign to agents
- Apply filters for easy navigation and management
Support and Training
- Live support
- Knowledge Base Help Center
- Webinars, videos, and more
Analytics and Reporting
- Quick generation of report
- Information widgets for real-time insights
Security and Compliance
- Encryption both in transit and at rest
- Roles and permissions
- Accountability and compliance
Agent Productivity Tools
- Quick predefined responses
- Share information seamlessly
Customer Support Channels
- Multiple Support Emails for streamlined responses
- SmartBot real-time instant messaging
- Live Chat real-time instant messaging
- Knowledge Base Help Center
Customization and Integration
- White labeling Email Templated
- API integration
SmartDesk
Enterprise
Users
- Up to 50 users
Ticket Management
- Integrate and manage tickets
- Automatically assign to agents
- Apply filters for easy navigation and management
Support and Training
- Live support
- Knowledge Base Help Center
- Webinars, videos, and more
Analytics and Reporting
- Quick generation of report
- Information widgets for real-time insights
Security and Compliance
- Encryption both in transit and at rest
- Roles and permissions
- Accountability and compliance
Agent Productivity Tools
- Quick predefined responses
- Share information seamlessly
Customer Support Channels
- Multiple Support Emails for streamlined responses
- SmartBot real-time instant messaging
- Live Chat real-time instant messaging
- Knowledge Base Help Center
Customization and Integration
- White labeling Email Templated
- API integration
Why Choose SmartDesk?
- User-Friendly Interface: Simplify support with an intuitive, easy-to-use platform.
- Comprehensive Features: From ticketing to smart chat, everything you need in one place.
- Scalable Solutions: Grow your support capabilities as your business expands.
- Customer Support: Dedicated assistance whenever you need it.
- Seamless Integrations: Easily connect with your existing tools and systems.
- Affordable Pricing: Flexible plans to fit any budget.
- Proven Reliability: Trusted by businesses worldwide for exceptional service.
Trusted by 100+ Customers
FAQ
Popular Questions
Yes most definitely, please contact us at support@smartdesk.support and one of our qualified sales consultants will be in contact.
SmartDesk, like many online platforms, typically implements security measures to protect user data, such as encryption, authentication protocols, and compliance with data privacy laws. Below are some of the protocols followed to keep you data safe.
- Encryption: SmartDesk encrypts data both in transit and at rest.
- Access Control: SmartDesk the platform offer multi-factor authentication (MFA) and role-based access control (RBAC)
- Privacy Policies: SmartDesk is compliant with data protection regulations like GDPR and CCPA
- Data Backups: SmartDesk handles backups and potential data recovery
- User Behavior: SmartDesk encourages strong, unique passwords and practices good cybersecurity habits
Yes! SmartDesk offers a 15day free trial period.
You can pay using and bank card or your PayPal Account.
Yes you can, at anytime.
